03/2020 – PRESENT: RQC GROUP

- Company re-brand from 'Robert Quinn Consulting' to 'RQC Group'

- Conceptualized and implemented e-Learning e-commerce operating model (pay-per-course and subscription), fully integrated with LMS platform

- Expanded e-Learning offering by +260%

- Structured and implemented Zoho CRM solution across the business

- Implemented e-Learning Trustpilot reviews process, resulting in an ‘Excellent’ Trustpilot rating of 4.6 out of 5

10/2018 – 02/2020: EXEMPLAR EDUCATION

- Initiated pitch-process and on-boarding of new lead-generation, SEO, social media and PR agencies

- Conceptualised and implemented new automated online GCSE sales-flow process

- Launched new SEO-optimized website and various new third-party lead-generation landing pages

- Increased Glassdoor rating from 2.3 to 4.2 out of 5

- Increased Trustpilot rating from 3.2 to 4.1 out of 5

- Increased Google Reviews rating from 1.8 to 3.5 out of 5

- Increased revenue by 20%

12/2012 – 09/2018: CELL C

- NPS of 54 (Source: Ipsos)

- Increased consumer brand consideration from 13% in December 2012 to 27% by March 2015 (Source: TNS)

- 2015 Sports Industry ‘Best New Sponsorship Award’ for the Cell C Sharks Super Rugby sponsorship leveraging campaign

- 2017 New Generation Digital Marketing Awards for the ‘Most Innovative Social Media Campaign’, ‘Most Innovative use of Social Media’ and ‘Social Media Brand of the Year’

- Finalist in the 2018 Telecoms World Middle East Awards in Dubai for ‘OTT Innovation’

02/2008 – 11/2012: PERNOD RICARD SOUTH AFRICA

- Awarded 2008 Pernod Ricard South Africa "Marketing Manager of the Year Award",

- Awarded the 2012 "Pernod Ricard European Premier Marketing Award" for the South African Chivas Corporate Leadership  campaign,

- Top 6 finalist for the 2012 "Pernod Ricard Global Marketing Grand Prix Award",

- Increased Chivas Regal volume from 24,500 x 9 litre cases to 66,235 x 9 litre cases in a single fiscal (+270%)